Procedure Request Procedure
You need to create a personalised one-time User Profile to access this service platform. Use valid email address.
Click on the Transcript Request | Result Verification | Certificate Collection buttons to read related information.
To access the eRequest Service platform, Create new User Profile by clicking on the ‘Sign Up’ link or login with existing Profile Information
Once login, select the appropriate service request button on your Profile Dashboard
Identify the choice of service requests from the list of sections and make the required payment by clicking on the Pay Fee button. The Payment Gateway window will pop-up
Make your payment with a valid ATM card details of any Nigerian commercial bank. Click on the Payment History link at the top to check status of your payments and Print Receipts.
On successful transaction, return to your Profile Dashboard for a listing of your service requests under the Request Record section.
Click on the Make Request button corresponding to the request description you have paid for. You will be directed to a Request Form page
Fill all sections of the service request form with necessary and correct information. You will need to attach electronic copy of your Means of Identification (National ID, Driver Licence etc) and Notification of Result (JPG or PDF formats). Click on the Submit button when you are done filling the form.
Click on the Dashboard link to return to your Profile Dashboard.
Click on the View Status or View Details buttons corresponding to your Request description to check the processing status of your request or view/edit the requisite request form. You can not edit the request form once the Record Office has initiated processing.
You will be notified, via email, at each stage of the processing by the Record Office. Once your request is completed, you will be notified of necessary action to take.